Legal notice
Legal Notice
Store name: Tailvaro
Tailvaro is an online pet-products retail store operated from Campos do Jordão, São Paulo, Brazil, serving customers in the United States through tailvaro.com.
Business Information
Store: Tailvaro
Business address:
Rua Friburgo, 195
Villa Nova Suíça, Casa
Campos do Jordão, São Paulo 12470-451
Brazil
Email: support@tailvaro.com
Phone / WhatsApp: +55 12 93300-4435
Website: tailvaro.com
Tailvaro is operated by an individual business owner located in Brazil.
Fulfillment
Tailvaro works with third-party service providers for ecommerce infrastructure, payment processing, order fulfillment, and shipping.
Our current products are fulfilled through third-party fulfillment partners, including Zendrop, and are shipped from fulfillment facilities located in the United States for delivery to customers in the United States.
Tailvaro does not represent itself as a U.S.-based company.
Orders and Payments
All purchases made through tailvaro.com are subject to the prices, shipping terms, return conditions, and other policies displayed on the website at the time of purchase.
Payments are processed through authorized third-party payment providers.
Returns and Refunds
Returns, refunds, damaged items, incorrect orders, and cancellations are handled according to our published Return & Refund Policy.
Customers must contact Tailvaro before returning any product.
Shipping
Shipping terms, estimated delivery times, tracking information, and fulfillment details are described in our published Shipping Policy.
Intellectual Property
The Tailvaro name, website content, graphics, logos, text, product descriptions, and other original materials displayed on tailvaro.com may not be reproduced or used without authorization, except where permitted by applicable law.
Third-party trademarks, product names, and intellectual property remain the property of their respective owners.
Accuracy of Information
We make reasonable efforts to keep product descriptions, prices, availability, shipping information, and other website information accurate and current.
If an error is identified, we reserve the right to correct it promptly and take appropriate action regarding affected orders, subject to applicable law.
Applicable Law
Tailvaro operates from Brazil and also serves customers located in the United States.
Nothing in this notice limits any mandatory consumer rights or protections that apply under applicable law.
Contact
For questions regarding Tailvaro, an order, our policies, or customer support:
Email: support@tailvaro.com
Phone / WhatsApp: +55 12 93300-4435